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Frequently Asked Questions

Find clear, authoritative medical answers regarding our hospital specialities, OPD schedules, cashless TPA insurance, and 24/7 emergency facilities.

50+ Medical FAQs
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We offer a wide range of medical services including gastroenterology, cardiology, diagnostics, pharmacy, and preventive healthcare. Our hospital is equipped with modern technology to provide accurate diagnosis and effective treatment.
General & Hospital Care GLH Medical Care
You can book an appointment by calling our hospital, visiting the reception, or using the online appointment booking system available on our website.
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General & Hospital Care GLH Medical Care
Our OPD services are available from Monday to Saturday, typically between 9:00 AM to 5:00 PM. Timings may vary depending on the doctor’s schedule.
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General & Hospital Care GLH Medical Care
Yes, we provide emergency medical services to handle urgent health conditions. Our team is trained to respond quickly and efficiently.
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General & Hospital Care GLH Medical Care
We offer a comprehensive range of diagnostic services, including advanced imaging and endoscopic procedures. Our facilities include CT Scan, 96-Slice CT, Ultrasound & Colour Doppler, FibroScan, Digital X-Ray, ECG, Echocardiography, Upper GI Endoscopy, Colonoscopy, ERCP, Endoscopic Ultrasound (EUS), Capsule Endoscopy, Chromo Endoscopy, and Hydrogen Breath Testing.
Diagnostics & Tests Care GLH Medical Care
Diagnostic tests help doctors identify, evaluate, and monitor various medical conditions. They provide important information about the structure and function of organs and help doctors make accurate diagnoses and plan appropriate treatment.
Diagnostics & Tests Care GLH Medical Care
CT Scan is a commonly used diagnostic imaging procedure that provides detailed images of internal organs and structures. Our medical team follows appropriate safety protocols and determines the suitability of the scan based on the patient's medical condition.
Diagnostics & Tests Care GLH Medical Care
Upper GI Endoscopy is a minimally invasive procedure used to examine the esophagus, stomach, and duodenum. It can help doctors investigate symptoms such as persistent acidity, abdominal discomfort, difficulty swallowing, vomiting, and gastrointestinal bleeding.
Diagnostics & Tests Care GLH Medical Care
ERCP (Endoscopic Retrograde Cholangiopancreatography) is a specialized procedure used to examine and treat problems involving the bile ducts and pancreatic ducts. It may be recommended for conditions such as bile duct stones, blockages, or certain duct-related disorders.
Diagnostics & Tests Care GLH Medical Care
Yes — without exception. Our pharmacy counter is open 24x7 including nights and holidays.
Pharmacy 24/7 Care GLH Medical Care
Only out-of-city patients with confirmed online appointment are eligible.
Pharmacy 24/7 Care GLH Medical Care
Medical Gastroenterology covers diseases of the digestive system including acidity, GERD, ulcers, liver diseases, pancreatic disorders, intestinal infections, IBS, and inflammatory bowel diseases.
Medical Gastroenterology Care GLH Medical Care
You should consult a gastroenterologist if you have persistent abdominal pain, acidity, difficulty swallowing, unexplained weight loss, vomiting, blood in stool, or long-term digestive issues.
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Medical Gastroenterology Care GLH Medical Care
Endoscopy is usually not painful as it is performed under mild sedation. It is a safe and quick procedure used for accurate diagnosis of stomach and intestinal conditions.
Medical Gastroenterology Care GLH Medical Care
Liver diseases can be prevented by avoiding alcohol, maintaining a healthy weight, eating a balanced diet, getting vaccinated for hepatitis, and having regular health checkups if at risk.
Medical Gastroenterology Care GLH Medical Care
Surgical Gastroenterology is a specialized branch of medicine that focuses on the surgical diagnosis and treatment of diseases affecting the digestive system, including the stomach, intestines, liver, gallbladder, bile ducts, pancreas, and colorectal region.
Surgical Gastroenterology Care GLH Medical Care
You should consider consulting a Surgical Gastroenterologist when a gastrointestinal condition may require surgical treatment, such as gallstones, hernias, appendicitis, intestinal obstruction, gastrointestinal tumors, certain liver or pancreatic conditions, or complex colorectal disorders.
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Surgical Gastroenterology Care GLH Medical Care
Surgical Gastroenterology may manage conditions such as gallstones, hernias, appendicitis, intestinal obstruction, gastrointestinal tumors, colorectal conditions, liver and biliary disorders, pancreatic diseases, and other abdominal conditions requiring surgical intervention.
Surgical Gastroenterology Care GLH Medical Care
Laparoscopic surgery is a minimally invasive surgical technique performed through small incisions using a specialized camera and surgical instruments. When appropriate for the patient's condition, it may result in smaller incisions, less post-operative discomfort, and a quicker recovery compared with some traditional open procedures.
Surgical Gastroenterology Care GLH Medical Care
Not every patient or condition is suitable for laparoscopic surgery. The appropriate surgical approach depends on the diagnosis, severity of the condition, previous surgeries, overall health, and other clinical factors. The surgeon determines the safest and most suitable approach after evaluation.
Surgical Gastroenterology Care GLH Medical Care
To maintain strict sterility, reduce infection risks, and allow patients adequate rest, visiting hours are restricted to scheduled time windows. Only one or two immediate family members are permitted after donning proper protective gear (shoe covers, gown, and mask).
ICU – Intensive Care Care GLH Medical Care
Patients with acute respiratory failure, septic shock, severe gastrointestinal bleeding, acute liver failure, post-major surgical complications, multi-organ failure, or those needing continuous mechanical ventilation and hemodynamic support require ICU admission.
ICU – Intensive Care Care GLH Medical Care
We adhere to international infection control guidelines, including HEPA-filtered clean air circulation, daily disinfection protocols, disposable single-use consumables, barrier nursing techniques, and antibiotic stewardship programs.
ICU – Intensive Care Care GLH Medical Care
Yes, our ICU is fully equipped to perform emergency life-saving procedures directly at the bedside, including emergency intubation, central venous access, chest tube placement, bedside dialysis, point-of-care ultrasound, and emergency endoscopy.
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ICU – Intensive Care Care GLH Medical Care
Our senior intensivists and treating consultants conduct daily structured counseling sessions with family members to explain clinical progress, lab investigations, prognosis, and the treatment roadmap.
ICU – Intensive Care Care GLH Medical Care
For abdominal ultrasound, fasting for 4 to 6 hours is usually recommended, along with a full bladder for pelvic/urinary evaluation. For contrast CT scans, 4 to 6 hours of fasting and a recent serum creatinine test report are required to ensure safe contrast excretion.
Radiology Care GLH Medical Care
Our modern Siemens Somatom CT scanner uses advanced dose-reduction technology, ensuring the lowest possible radiation exposure while delivering pristine image quality. It is performed under strict radiological guidelines.
Radiology Care GLH Medical Care
Ultrasound uses high-frequency sound waves (completely radiation-free) and is ideal for liver, gallbladder, kidneys, and blood flow Doppler. A CT scan uses specialized X-rays and computer processing to create comprehensive 360-degree cross-sectional slices of complex organs, bones, and blood vessels.
Radiology Care GLH Medical Care
Routine digital X-rays and ultrasounds are typically reported within 1 to 2 hours. For CT scans and specialized Doppler studies, reports are ready on the same day, while emergency and trauma scans receive immediate verbal and provisional reporting within 15 to 30 minutes.
Radiology Care GLH Medical Care
We utilize modern, non-ionic, low-osmolar contrast media which have an extremely low incidence of reactions. Our radiology nursing staff conducts a thorough pre-scan allergy questionnaire, and emergency medicines are always ready at hand for patient safety.
Radiology Care GLH Medical Care
Early kidney disease often causes subtle symptoms, including swelling in feet and ankles (edema), puffiness around the eyes, persistent fatigue, foamy or frothy urine, blood in urine, increased urination at night, and poorly controlled high blood pressure.
Nephrology Care GLH Medical Care
While established chronic kidney disease typically cannot be fully reversed, early diagnosis and aggressive medical treatment (such as strict blood pressure control, blood sugar optimization, and specialized nephroprotective medications) can significantly slow disease progression and delay the need for dialysis by years.
Nephrology Care GLH Medical Care
In patients with advanced chronic liver disease or cirrhosis, severe hemodynamic changes can reduce blood supply to the kidneys, leading to Hepatorenal Syndrome (HRS) or acute kidney injury. At our specialized gastro-liver hospital, our nephrology team works closely with hepatologists for combined care.
Nephrology Care GLH Medical Care
Most end-stage renal disease (ESRD) patients typically require hemodialysis two to three times per week, with each session lasting approximately 3.5 to 4 hours, depending on individual residual kidney function, fluid gain, and lab clearance parameters.
Nephrology Care GLH Medical Care
Kidney disease patients generally need tailored restrictions on dietary sodium (salt), potassium (bananas, citrus fruits, raw vegetables), phosphorus (dairy, processed foods), and fluids, along with protein intake calibrated to their specific CKD stage by our clinical dieticians.
Nephrology Care GLH Medical Care
No. At our center, diagnostic and therapeutic endoscopic procedures are typically performed under conscious sedation (short-acting sleep-inducing medication) administered by an anesthesiologist. Patients do not feel pain or discomfort during the procedure and wake up comfortably shortly afterward.
Diagnostic & Therapeutic Endoscopy Care GLH Medical Care
Patients must fast (no food or liquids) for at least 6 to 8 hours prior to an upper endoscopy to ensure the stomach is completely empty for clear visualization and to prevent any aspiration risk.
Diagnostic & Therapeutic Endoscopy Care GLH Medical Care
A clean colon is essential for accurate visualization. Patients are prescribed a special oral bowel-cleansing solution (such as polyethylene glycol) to take the evening before or morning of the procedure, along with a clear liquid diet.
Diagnostic & Therapeutic Endoscopy Care GLH Medical Care
Diagnostic endoscopy focuses on visual inspection, biopsy, and identifying the cause of symptoms (such as ulcers, inflammation, or tumors). Therapeutic endoscopy goes beyond diagnosis to actively treat conditions during the same session—such as removing polyps, stopping bleeding, dilating strictures, or removing bile duct stones.
Diagnostic & Therapeutic Endoscopy Care GLH Medical Care
Most diagnostic endoscopies, colonoscopies, and routine polypectomies are daycare procedures. Patients are observed in our recovery lounge for 1 to 2 hours until the sedative wears off, after which they can return home the same day with a family member.
Diagnostic & Therapeutic Endoscopy Care GLH Medical Care
Laparoscopic surgery involves small keyhole incisions (0.5 to 1 cm) instead of large abdominal cuts. This leads to significantly less post-operative pain, minimal blood loss, lower risk of wound infection, virtually invisible scars, shorter hospital stays (often 24 to 48 hours), and a quick return to work.
Minimally Invasive Surgery Care GLH Medical Care
Most patients can walk comfortably on the same day or within 6 to 12 hours after surgery. Normal diet is resumed the same or next morning, and patients are typically discharged within 24 to 48 hours, resuming light work within 5 to 7 days.
Minimally Invasive Surgery Care GLH Medical Care
The vast majority of abdominal surgeries—including gallbladder removal, hernia repairs, appendectomy, reflux surgery, and colon resections—can be performed laparoscopically. Our surgeons evaluate each patient's anatomy, surgical history, and medical condition to recommend the safest technique.
Minimally Invasive Surgery Care GLH Medical Care
Yes. In fact, minimally invasive surgery is often safer and more advantageous for elderly patients because it avoids large traumatic incisions, decreases cardiovascular and respiratory stress, reduces immobility risks (like blood clots and pneumonia), and facilitates rapid mobilization.
Minimally Invasive Surgery Care GLH Medical Care
Laparoscopic abdominal surgeries are performed under general anesthesia. You are completely asleep and feel no pain throughout the procedure, closely monitored by our dedicated consultant anesthesiologists.
Minimally Invasive Surgery Care GLH Medical Care
Tests such as Fasting Blood Sugar, Lipid Profile, and certain specialized metabolic panels require 8 to 12 hours of overnight fasting (drinking plain water is allowed). Routine tests like Liver Function Tests (LFT), Kidney Function Tests (KFT), Complete Blood Count (CBC), and viral markers generally do not require strict fasting unless instructed by your doctor.
Pathology / Biochemistry Care GLH Medical Care
Most routine biochemistry, hematology, and serology reports are available within 2 to 4 hours of sample collection. Critical emergency (STAT) tests are delivered within 30 to 45 minutes. Specialized histopathology (tissue biopsy) examinations typically require 3 to 5 business days for precision processing, special staining, and microscopic review.
Pathology / Biochemistry Care GLH Medical Care
The liver is the primary factory that synthesizes blood-clotting proteins. In chronic liver disease or cirrhosis, prothrombin time (PT) and INR (International Normalized Ratio) provide a sensitive, real-time reflection of the liver's synthetic capability and help assess bleeding risk and disease severity.
Pathology / Biochemistry Care GLH Medical Care
Yes. Once authenticated and signed off by our consultant pathologists, your reports are immediately updated on our hospital digital portal and can be accessed online or collected directly from our central diagnostic counter.
Pathology / Biochemistry Care GLH Medical Care
We employ a rigorous primary-tube barcoding protocol right at the phlebotomy chair. The automated analyzers read the barcode directly and transmit results automatically to the Laboratory Information System (LIS) without manual data entry, eliminating human typographical error.
Pathology / Biochemistry Care GLH Medical Care
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